Servia FAQ

Question 1

How much is deep cleaning a 2-bedroom apartment in Dubai?

Servia · Accepted Answer

Around AED 350 to 450 depending on bathrooms, condition, and add-ons (oven, fridge, balcony glass). Use the live calculator on our deep cleaning page for an exact quote in 30 seconds.

Question 2

Which UAE areas does Servia cover?

Servia · Accepted Answer

All 7 emirates: Dubai (every neighborhood), Sharjah, Ajman, Umm Al Quwain, Abu Dhabi, Ras Al Khaimah, and Fujairah. Same-day in Dubai, Sharjah, Ajman.

Question 3

How do I pay for a Servia booking?

Servia · Accepted Answer

Apple Pay, Google Pay, all major cards, Tabby installments, or WhatsApp pay link. Payment is taken when the booking is confirmed and is fully refundable if Servia cancels.

Question 4

What is Servia's cancellation policy?

Servia · Accepted Answer

Free cancellation up to 4 hours before the booking. Within 4 hours a small charge applies. See the full refund policy at /refund.html.

Question 5

Are Servia cleaners insured and background-checked?

Servia · Accepted Answer

Yes. Every Servia pro is ID-verified, background-checked, and covered under our liability insurance. Female-only crews are available on request for cleaning and maid service.

Question 6

Can I book a service in Arabic, Hindi, or Filipino?

Servia · Accepted Answer

Yes. Servia supports English, Arabic, Hindi, and Filipino on web and WhatsApp. Pros are matched to your preferred language where possible.

Question 7

Does Servia offer a guarantee?

Servia · Accepted Answer

Yes — a 24-hour re-clean guarantee on cleaning services. If you're not happy, we come back free of charge within 24 hours.

Every question, answered.

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