Quick answer
Servia provides annual contracts and AMC (annual maintenance contracts) for UAE businesses across two divisions on one agreement: technology — CCTV AMC, IT support AMC and ERP/automation retainers — and facilities — office/commercial cleaning, pest control AMC and business laundry & ironing. On-site contracts cover the whole UAE — Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah; remote services such as ERP, automation and remote IT support are delivered worldwide. Contracts give you predictable cost, priority response and compliance-ready documentation. Request a proposal and we'll size a plan to your sites.
Why a contract, not call-outs
Ad-hoc suppliers mean unpredictable invoices, slow response when something breaks, and hours lost re-sourcing a vendor every time. An annual contract with Servia fixes that: predictable budgeting, priority SLA response ahead of pay-per-visit customers, documented compliance records for audits and landlords, and a single account manager who knows your sites. Because Servia covers both facilities and technology, one contract can replace three or four separate vendors — and the same team that maintains your cameras and network also keeps your cleaning and pest schedules on track.
Contract offerings
CCTV AMC
Scheduled health checks, firmware updates, storage checks and priority repair for your camera estate. Keeps footage reliable when you need it.
IT support AMC
Remote helpdesk + monitoring worldwide, plus on-site visits in the UAE. Patching, backups, user support and asset management.
Office & commercial cleaning
Daily/weekly cleaning crews on a fixed schedule for offices, retail and warehouses — supplies managed, quality checked.
Pest control AMC
Scheduled treatments with documented visits for municipality/landlord compliance, plus priority call-outs between visits.
Business laundry & ironing
Uniforms, linen and workwear on a fixed pickup schedule, billed monthly. See corporate laundry for detail.
ERP & automation retainers
Ongoing Odoo support and automation development on a monthly retainer — delivered remotely worldwide.
Contract tiers
Indicative starting points below — every contract is scoped to your sites, headcount and risk level, then fixed in a written proposal.
| Contract | Typically includes | Billing | From (AED) |
|---|---|---|---|
| CCTV AMC | Quarterly health checks, priority repair, storage review | Annual | 999 / year |
| IT support AMC | Remote helpdesk, monitoring, patching & backups | Monthly | 799 / month |
| Office cleaning | Scheduled crew, supplies, quality checks | Monthly | 1,200 / month |
| Pest control AMC | Scheduled treatments, compliance reports, call-outs | Annual | 900 / year |
| Business laundry | Uniform/linen pickup, wash, press & return | Monthly | 1,500 / month |
| Business-in-a-Box Bundle | ERP + CCTV + managed IT + automation, one team | Monthly | 1,499 / month |
Prices include 5% VAT where applicable and are starting points, not fixed quotes. A consolidated multi-service contract is usually priced below the sum of its parts.
Why Servia for corporate contracts
- Single-vendor breadth — facilities and technology under one roof, so you brief one team, not five.
- We build software too — 57 apps on the official Odoo Store means your contract can include real automation, not just maintenance.
- UAE-wide on-site coverage — crews across all seven emirates, with remote delivery worldwide for software.
- Compliance-ready — documented visits and reports for audits, landlords and municipality requirements.
- One account manager — a named contact who knows your sites and holds the SLA.
Example engagements
Illustrative, anonymised examples of how a contract is typically structured — not specific named clients.
A 40-person Dubai office
Replaced three separate suppliers with one Servia contract: weekly cleaning, quarterly pest control and a CCTV + IT support AMC. Approach: one account manager, a single monthly invoice and a shared ticket line — cutting supplier admin and giving faster response when issues arise.
A 6-branch retail group
Standardised CCTV AMC and IT support across all branches, with an Odoo retainer tying POS, inventory and accounting together. Approach: uniform health-check schedule per branch and a remote helpdesk, so head office sees one consistent service level everywhere.
A Sharjah warehouse
Annual pest control with documented compliance visits, plus access-control and attendance maintenance feeding payroll. Approach: scheduled treatments with signed reports for audits, and priority call-outs kept the operation running between visits.
A hospitality operator
Business laundry for linen and uniforms on a fixed weekly pickup, bundled with pest control and cleaning. Approach: predictable monthly billing and a single point of contact across every facilities need on site.
Frequently asked questions
Do you offer annual pest control contracts for offices in Dubai?
Yes — annual pest control AMC for offices, retail, warehouses and F&B across the UAE, with scheduled treatments, documented visits for compliance and priority call-outs. From around AED 900/year depending on size and risk.
Can you support our IT remotely under a contract?
Yes — IT support AMC includes remote helpdesk and monitoring delivered worldwide, plus on-site visits across the UAE when hardware needs hands.
Which areas and countries do you cover?
On-site contracts cover all seven emirates — Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah. Remote services (ERP, automation, remote IT) are delivered worldwide.
Why sign a contract instead of paying per visit?
Predictable budgeting, priority response, compliance records and one point of contact — usually cheaper than ad-hoc call-outs, with none of the re-sourcing admin.
Can one contract cover both facilities and technology?
Yes — cleaning, pest control and laundry alongside CCTV, IT and ERP, on a single consolidated contract with one invoice and one account manager.
Related technical services
Request a contract proposal
Tell us your sites and services — we'll size a consolidated annual contract with a fixed monthly number.
Servia, Dubai, UAE · +971523633995 · [email protected] · On-site across all 7 emirates · Remote worldwide