{"services":[{"id":"deep_cleaning","name":"Deep Cleaning","category":"Residential","icon":"sparkles","description":"Top-to-bottom deep clean: kitchen degrease, bathroom descale, dust extraction, floor scrub, balcony, interior windows.","duration_per_bedroom_hours":1.5,"min_team":2,"starting_price":490,"includes":["Kitchen deep clean","Bathroom descaling + disinfection","Dust + wipe all surfaces","Vacuum + mop floors","Interior windows + glass","Balcony sweep + wipe-down"],"excludes":["Pest control","Carpet shampoo","Exterior windows above ground floor"],"addons":[],"benefits":["Removes 99% of dust mites + allergens for healthier breathing","Brings back the 'just-moved-in' feel — gloss, shine, smell","Limescale + mineral build-up gone from sinks, taps, glass","Saves 4-6 hours of weekend you'd spend doing it yourself"],"when_to_book":["Before / after moving","Quarterly maintenance","Pre-event hosting","Post-Ramadan refresh","Allergy season"],"process_steps":[{"icon":"📞","title":"You book in 30 seconds","desc":"Tell Servia the size + date — instant quote."},{"icon":"🚐","title":"Crew arrives on time","desc":"2 cleaners + supplies + equipment, in uniform."},{"icon":"✨","title":"Top-to-bottom deep clean","desc":"3-5 hrs. We treat your home like ours."},{"icon":"💳","title":"Sign + pay digitally","desc":"Before the crew leaves. WhatsApp confirmation."}],"duration_label":"3–6 hours","team_label":"2 trained cleaners","faqs":[{"q":"Do you bring your own supplies?","a":"Yes — eco-friendly, MOH-approved chemicals + microfiber cloths + commercial vacuum. Tell us if you'd rather we use yours."},{"q":"Will you move heavy furniture?","a":"We move what 2 people can safely lift (sofas, dining chairs, beds). Heavy wardrobes stay put — we clean around and behind."},{"q":"What if something gets damaged?","a":"All Servia vendors are insured. Report within 24 hrs and we cover repair or replacement."}],"intake":["bedrooms","bathrooms","preferred_date","time_slot","emirate","area_or_building"],"emoji":"✨"},{"id":"general_cleaning","name":"General Cleaning","category":"Residential","icon":"broom","description":"Standard maintenance clean — dusting, mopping, bathrooms, kitchen wipe-down. Best for already-clean homes.","duration_per_bedroom_hours":1.0,"min_team":1,"starting_price":280,"includes":["Dust + wipe surfaces","Vacuum + mop floors","Bathroom clean","Kitchen wipe-down","Trash out"],"excludes":["Inside oven/fridge","Window exteriors"],"addons":[{"id":"laundry","name":"+ 1 hr laundry","price":40,"icon":"🧺"},{"id":"iron","name":"Ironing 10 pieces","price":60,"icon":"👔"},{"id":"fridge","name":"Inside fridge","price":60,"icon":"🧊"}],"benefits":["Keeps your home consistently fresh between deep cleans","Hand-back time: 1-2 hrs of your life back per visit","Same cleaner each time on weekly plans"],"when_to_book":["Weekly maintenance","Bi-weekly upkeep","After parties","Before guests"],"process_steps":[{"icon":"📅","title":"Pick a slot","desc":"Same-day if before noon."},{"icon":"🚪","title":"Cleaner arrives","desc":"Solo cleaner with supplies."},{"icon":"🧹","title":"Standard clean","desc":"1-2 hrs depending on size."},{"icon":"⭐","title":"Rate + repeat","desc":"Save your fav cleaner for next time."}],"duration_label":"1–2 hours","team_label":"1 trained cleaner","faqs":[{"q":"Difference vs deep cleaning?","a":"General is the maintenance clean. Deep is for after months without cleaning, or first-time visit. Start with deep, then maintain with general."}],"intake":["bedrooms","bathrooms","preferred_date","time_slot","emirate","area_or_building"],"emoji":"🧹"},{"id":"maid_service","name":"Hourly Maid","category":"Residential","icon":"user","description":"Trained maid for housekeeping. Hourly basis, minimum 2 hours.","min_hours":2,"starting_price":49,"includes":["General cleaning","Laundry assistance","Ironing","Light cooking on request"],"excludes":["Childcare","Elderly care"],"addons":[{"id":"supplies","name":"Bring our supplies","price":15,"icon":"🧴"},{"id":"cooking","name":"Light cooking (1 meal)","price":30,"icon":"🍳"},{"id":"laundry","name":"Laundry assist","price":20,"icon":"🧺"}],"benefits":["Trusted, vetted, English-speaking maids","Pay by the hour — only what you need","Same maid on recurring bookings"],"when_to_book":["Weekly help","Pre/post-party","Vacation prep","Babysitting backup"],"process_steps":[{"icon":"⏱️","title":"Pick hours","desc":"Min 2 hrs. Hourly rate, no hidden fees."},{"icon":"🚪","title":"Maid arrives","desc":"In uniform with ID."},{"icon":"📝","title":"Tell her tasks","desc":"Or pre-list in booking notes."},{"icon":"💸","title":"Pay on completion","desc":"Cash, card, or online."}],"duration_label":"2+ hours","team_label":"1 trained maid","faqs":[{"q":"How much does Hourly Maid cost in UAE?","a":"Hourly Maid starts from AED 35. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does hourly maid take?","a":"Typically 2+ hours. Our crew: 1 trained maid. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Hourly Maid?","a":"Includes: General cleaning; Laundry assistance; Ironing. All materials, tools and PPE are brought by our team. Excludes: Childcare; Elderly care."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the hourly maid, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["hours_needed","frequency (one-time/weekly/biweekly)","supplies_required (yes/no)","preferred_date","time_slot","emirate","area_or_building"],"emoji":"🧽"},{"id":"move_in_out","name":"Move-In / Move-Out","category":"Residential","icon":"truck","description":"Vacant property handover clean. Inside cabinets, oven, fridge included.","duration_per_bedroom_hours":2.0,"min_team":2,"starting_price":840,"includes":["Everything in deep clean","Inside cabinets","Inside oven + fridge","Wall spot-clean"],"excludes":["Painting","Repairs"],"addons":[{"id":"painting","name":"Paint touch-ups (small)","price":150,"icon":"🎨"},{"id":"key_collection","name":"Key collection from agent","price":50,"icon":"🔑"},{"id":"professional_photos","name":"Property photos for landlord","price":80,"icon":"📸"}],"benefits":["Get your full security deposit back — guaranteed report","Hands the property over spotless to the next tenant","Tackles the hidden spots inspectors check"],"when_to_book":["After tenants vacate","Before handover to landlord","End-of-lease cleaning"],"process_steps":[{"icon":"📋","title":"Empty property scheduled","desc":"Furniture out, just walls + floors."},{"icon":"🚐","title":"Crew of 2 arrives","desc":"With deep-clean equipment."},{"icon":"🧽","title":"Inside everything","desc":"Cabinets, oven, fridge, AC vents."},{"icon":"📄","title":"Photo report","desc":"Sent to your phone."}],"duration_label":"4–8 hours","team_label":"2 cleaners","faqs":[{"q":"How much does Move-In / Move-Out cost in UAE?","a":"Move-In / Move-Out starts from AED 600. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does move-in / move-out take?","a":"Typically 4–8 hours. Our crew: 2 cleaners. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Move-In / Move-Out?","a":"Includes: Everything in deep clean; Inside cabinets; Inside oven + fridge. All materials, tools and PPE are brought by our team. Excludes: Painting; Repairs."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the move-in / move-out, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["bedrooms","move_type (move-in/move-out)","preferred_date","time_slot","emirate","property_address"],"emoji":"📦"},{"id":"office_cleaning","name":"Office Cleaning","category":"Commercial","icon":"briefcase","description":"Daily, weekly, or one-off office cleaning. Workstations, pantry, restrooms, reception.","min_hours":3,"starting_price":168,"includes":["Desks + surfaces","Floors","Pantry","Restrooms","Reception/lobby"],"excludes":["IT equipment internals"],"addons":[{"id":"sanitization","name":"COVID-grade sanitization","price":100,"icon":"🦠"},{"id":"window_glass","name":"Glass partition polish","price":80,"icon":"🪟"}],"benefits":["Healthier team → 12-20% less sick days","Better client impression on first visit","Daily / weekly contracts — predictable cost"],"when_to_book":["Daily ops","Weekly maintenance","After-event","End-of-lease"],"process_steps":[{"icon":"📑","title":"Get a quote","desc":"Tell us area + frequency."},{"icon":"🌙","title":"After-hours clean","desc":"Or before opening."},{"icon":"🧹","title":"Standard checklist","desc":"Desks + floors + restrooms + pantry."},{"icon":"📊","title":"Monthly report","desc":"For HR/admin records."}],"duration_label":"3+ hours per visit","team_label":"1-3 cleaners (size-based)","faqs":[{"q":"How much does Office Cleaning cost in UAE?","a":"Office Cleaning starts from AED 120. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does office cleaning take?","a":"Typically 3+ hours per visit. Our crew: 1-3 cleaners (size-based). You'll see the expected duration on the booking confirmation."},{"q":"What's included in Office Cleaning?","a":"Includes: Desks + surfaces; Floors; Pantry. All materials, tools and PPE are brought by our team. Excludes: IT equipment internals."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the office cleaning, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["office_size_sqft","frequency (daily/weekly/monthly)","preferred_date","time_slot","emirate","building_address"],"emoji":"💼"},{"id":"post_construction","name":"Post-Construction","category":"Specialty","icon":"hardhat","description":"Heavy-debris cleanup after fit-out. Cement haze removal, paint splatter, HEPA dust extraction.","min_hours":4,"starting_price":336,"includes":["Debris removal","Cement haze","Paint splatter on glass","HEPA dust extraction"],"excludes":["Heavy waste disposal (separate quote)"],"addons":[{"id":"haul","name":"Debris haul-away","price":300,"icon":"🚛"},{"id":"polish","name":"Marble/tile polish","price":250,"icon":"💎"}],"benefits":["Cement haze + paint splatter gone","Construction dust + debris hauled out","Property ready for handover or move-in"],"when_to_book":["After fit-out","After renovation","Before furniture delivery"],"process_steps":[{"icon":"🦺","title":"Site visit","desc":"Quote based on size + condition."},{"icon":"🚛","title":"Crew of 3 + truck","desc":"HEPA vacuums + scrapers."},{"icon":"🧯","title":"Phase 1 — heavy debris","desc":"Then Phase 2 — fine clean."},{"icon":"✨","title":"Move-in ready","desc":"Photo report + warranty."}],"duration_label":"4-12 hours","team_label":"3 specialists","faqs":[{"q":"How much does Post-Construction cost in UAE?","a":"Post-Construction starts from AED 240. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does post-construction take?","a":"Typically 4-12 hours. Our crew: 3 specialists. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Post-Construction?","a":"Includes: Debris removal; Cement haze; Paint splatter on glass. All materials, tools and PPE are brought by our team. Excludes: Heavy waste disposal (separate quote)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the post-construction, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["property_type (apartment/villa)","property_size","debris_haul_needed (yes/no)","preferred_date","time_slot","emirate","property_address"],"emoji":"🏗️"},{"id":"sofa_carpet","name":"Sofa & Carpet Shampoo","category":"Specialty","icon":"sofa","description":"Deep extraction shampoo for sofas, carpets, mattresses.","starting_price":49,"includes":["Pre-treatment","Hot water extraction","Deodorizing"],"excludes":["Stain guarantee on set-in stains"],"addons":[{"id":"stain","name":"Stain protector spray","price":40,"icon":"🛡️"},{"id":"deodorize","name":"Premium deodorizing","price":30,"icon":"🌿"},{"id":"pet_treat","name":"Pet odor treatment","price":60,"icon":"🐶"}],"benefits":["Deep extracts dust mites + allergens trapped in fibers","Removes coffee, juice, oil stains","Restores sofa color — looks years younger"],"when_to_book":["Annually","After spills","Before guests","Pet households"],"process_steps":[{"icon":"🧪","title":"Pre-treat","desc":"Stain + soil loosener."},{"icon":"💦","title":"Hot water extraction","desc":"Industrial machine."},{"icon":"🌬️","title":"Dry + deodorize","desc":"3-6 hr to fully dry."},{"icon":"🛋️","title":"Looks new","desc":"Stain protection optional."}],"duration_label":"1-3 hours","team_label":"1-2 specialists","faqs":[{"q":"How much does Sofa & Carpet Shampoo cost in UAE?","a":"Sofa & Carpet Shampoo starts from AED 35. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does sofa & carpet shampoo take?","a":"Typically 1-3 hours. Our crew: 1-2 specialists. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Sofa & Carpet Shampoo?","a":"Includes: Pre-treatment; Hot water extraction; Deodorizing. All materials, tools and PPE are brought by our team. Excludes: Stain guarantee on set-in stains."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the sofa & carpet shampoo, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["sofa_seats_count","carpet_sqft (if any)","mattress_count (if any)","preferred_date","time_slot","emirate","area_or_building"],"emoji":"🛋️"},{"id":"ac_cleaning","name":"AC Duct & Coil Cleaning","category":"Maintenance","icon":"wind","description":"Split AC and central duct cleaning. Coil wash, drain pan flush, filter clean.","starting_price":210,"includes":["Coil wash","Drain pan flush","Filter clean","Vent dust extraction"],"excludes":["Gas refill","Compressor repair"],"addons":[{"id":"gas","name":"Gas top-up (per kg)","price":150,"icon":"💨"},{"id":"deep_disinfect","name":"Anti-bacterial coil disinfection","price":40,"icon":"🦠"},{"id":"filter","name":"Premium filter replacement","price":80,"icon":"🛡️"}],"benefits":["Cuts AC electricity bill by 15-30%","Removes mold + bacteria → fewer allergies","Restores cooling performance to like-new","Extends compressor life by 3-5 years"],"when_to_book":["Before summer (Mar-May)","Every 6 months","If AC smells musty","If cooling is weak"],"process_steps":[{"icon":"❄️","title":"Tell us how many ACs","desc":"Min 2 split units."},{"icon":"🔧","title":"Tech arrives with kit","desc":"High-pressure pump + chemicals."},{"icon":"🧪","title":"Coil + drain pan wash","desc":"30-45 min per unit."},{"icon":"🌬️","title":"Cool air restored","desc":"Test + report given."}],"duration_label":"30 min per unit","team_label":"1 AC technician","faqs":[{"q":"Do you handle central AC?","a":"Yes — per outlet rate. We handle ducting, fan-coils, and evaporator coils."}],"intake":["ac_units_count","ac_type (split/window/ducted/central)","preferred_date","time_slot","emirate","building_address"],"emoji":"❄️"},{"id":"disinfection","name":"Disinfection & Sanitization","category":"Specialty","icon":"shield","description":"MOH-approved disinfection. ULV fogging + electrostatic spray. Certificate provided.","starting_price":350,"includes":["ULV fogging","Electrostatic spray","High-touch surface wipe","Certificate"],"excludes":[],"addons":[{"id":"certificate","name":"Official certificate","price":0,"icon":"📜"}],"benefits":["MOH-approved chemicals — safe for kids + pets after dry","Kills 99.99% of viruses + bacteria + spores","Property certified for inspections + handovers"],"when_to_book":["After illness in family","Pre-event","Office reopening","Daycare/clinic"],"process_steps":[{"icon":"😷","title":"Crew arrives in PPE","desc":"You vacate the area."},{"icon":"💨","title":"ULV fogging","desc":"Penetrates all surfaces."},{"icon":"⏱️","title":"30-45 min wait","desc":"Then it's safe to return."},{"icon":"📜","title":"Certificate emailed","desc":"For records."}],"duration_label":"45 min","team_label":"1-2 PPE-trained","faqs":[{"q":"How much does Disinfection & Sanitization cost in UAE?","a":"Disinfection & Sanitization starts from AED 250. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does disinfection & sanitization take?","a":"Typically 45 min. Our crew: 1-2 PPE-trained. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Disinfection & Sanitization?","a":"Includes: ULV fogging; Electrostatic spray; High-touch surface wipe. All materials, tools and PPE are brought by our team."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the disinfection & sanitization, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["property_size_sqft","certificate_required (yes/no)","preferred_date","time_slot","emirate","property_address"],"emoji":"🦠"},{"id":"window_cleaning","name":"Window Cleaning","category":"Specialty","icon":"window","description":"Interior + accessible exterior windows. Glass, frames, sills.","starting_price":210,"includes":["Glass clean","Frame wipe","Sill clean","Streak-free finish"],"excludes":["High-rise rope-access windows (separate quote)"],"addons":[{"id":"high_rise","name":"High-rise rope access","price":600,"icon":"🧗"}],"benefits":["Streak-free finish","Hard water deposits removed","Glass + frames + sills cleaned"],"when_to_book":["Quarterly","After sandstorm","Before hosting"],"process_steps":[],"duration_label":"1-2 hours","team_label":"1-2 cleaners","faqs":[{"q":"How much does Window Cleaning cost in UAE?","a":"Window Cleaning starts from AED 150. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does window cleaning take?","a":"Typically 1-2 hours. Our crew: 1-2 cleaners. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Window Cleaning?","a":"Includes: Glass clean; Frame wipe; Sill clean. All materials, tools and PPE are brought by our team. Excludes: High-rise rope-access windows (separate quote)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the window cleaning, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["property_type (apartment/villa)","floor_number","exterior_required (yes/no)","windows_count_estimate","preferred_date","time_slot","emirate","building_address"],"emoji":"🪟"},{"id":"pest_control","name":"Pest Control","category":"Maintenance","icon":"bug","description":"General pest treatment for cockroaches, ants, bedbugs, rodents. Municipality-approved chemicals.","starting_price":280,"includes":["Inspection","Treatment","30-day warranty","Eco-friendly options"],"excludes":["Termite (separate package)"],"addons":[{"id":"warranty_extended","name":"6-month warranty (vs 30 days)","price":120,"icon":"🛡️"},{"id":"bedbug","name":"Bedbug heat treatment","price":400,"icon":"🛏️"},{"id":"rodent","name":"Rodent baiting","price":150,"icon":"🐀"}],"benefits":["Municipality-approved chemicals — safe + effective","30-day warranty: free re-treatment if pests come back","Targets cockroaches, ants, bedbugs, rodents"],"when_to_book":["Seeing pests","Pre-move-in","Quarterly","After construction"],"process_steps":[{"icon":"🔍","title":"Inspection","desc":"Identify species + entry points."},{"icon":"🧪","title":"Targeted treatment","desc":"Spray + bait + gel."},{"icon":"🚪","title":"Vacate 1-2 hrs","desc":"For chemicals to set."},{"icon":"🛡️","title":"Warranty active","desc":"Free callback if pests return."}],"duration_label":"1-2 hours","team_label":"1 certified technician","faqs":[{"q":"How much does Pest Control cost in UAE?","a":"Pest Control starts from AED 200. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does pest control take?","a":"Typically 1-2 hours. Our crew: 1 certified technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Pest Control?","a":"Includes: Inspection; Treatment; 30-day warranty. All materials, tools and PPE are brought by our team. Excludes: Termite (separate package)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the pest control, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["pest_type (ants/cockroaches/bedbugs/rodents/termites/general)","property_size_sqft","preferred_date","time_slot","emirate","property_address"],"emoji":"🪲"},{"id":"laundry","name":"Laundry & Dry Cleaning","category":"Residential","icon":"tshirt","description":"Premium Dubai laundry. Free pickup + delivery, hand-press default, cedar hangers, eco-detergent. Bags from AED 49, dry clean from AED 49. 24h return.","starting_price":49,"pricing_tiers":[{"id":"bag_small","label":"Small bag — up to 10 items","price":49,"kind":"bag"},{"id":"bag_medium","label":"Medium bag — up to 20 items","price":89,"kind":"bag"},{"id":"bag_large","label":"Large bag — up to 30 items","price":129,"kind":"bag"},{"id":"bag_xl","label":"XL bag — up to 50 items","price":189,"kind":"bag"},{"id":"shirt_wi","label":"Shirt — wash + iron","price":14,"kind":"item"},{"id":"shirt_iron","label":"Shirt — iron only","price":6,"kind":"item"},{"id":"trouser_wi","label":"Trousers / Jeans — wash + iron","price":14,"kind":"item"},{"id":"kandura_wi","label":"Kandura — wash + iron","price":20,"kind":"item"},{"id":"abaya_wi","label":"Abaya regular — wash + iron","price":24,"kind":"item"},{"id":"dress_wi","label":"Dress regular — wash + iron","price":28,"kind":"item"},{"id":"bedsheet_wi","label":"Bed sheet (single)","price":18,"kind":"item"},{"id":"bedsheet_king","label":"Bed sheet (king)","price":28,"kind":"item"},{"id":"towel_wi","label":"Towel","price":10,"kind":"item"},{"id":"suit_dc","label":"Suit (2-pc) — dry clean","price":49,"kind":"dryclean"},{"id":"abaya_premium","label":"Abaya embellished — dry clean","price":75,"kind":"dryclean"},{"id":"blanket_king","label":"Blanket / Comforter (king)","price":79,"kind":"dryclean"},{"id":"curtain_panel","label":"Curtain per panel","price":45,"kind":"dryclean"},{"id":"wedding_dress","label":"Wedding dress (quote on site)","price":450,"kind":"dryclean"}],"includes":["Free pickup + delivery across Dubai","Wash 40 °C + tumble dry + crisp ironing","Eco-detergent (hypoallergenic) by default","24-hour standard turnaround","AED 25,000 damage cover per booking","Live tracking in chat / WhatsApp"],"excludes":["Leather, fur, suede — please consult before booking","Items needing on-site stain consultation"],"addons":[{"id":"express_12h","name":"Express 12-hour return","price":30,"icon":"⚡"},{"id":"rush_6h","name":"Rush 6-hour white-glove","price":60,"icon":"🚀"},{"id":"hand_press","name":"Hand-press finish (premium items)","price":25,"icon":"👔"},{"id":"cedar_hangers","name":"Cedar-hanger return + cover","price":15,"icon":"🌲"}],"benefits":["Free pickup + delivery — no area surcharge for Palm / Marina / Downtown","30-second WhatsApp booking — send a photo of your pile, get a quote","Same-day turnaround available (12h / 6h)","Specialty experts for kandura, abaya, suits, sarees","Eco-detergent default, carbon-offset receipt","Bundle with cleaning / maid for 10 % discount"],"when_to_book":["Weekly subscription","Before travel","Post-event suit/dress","Wedding-day prep"],"process_steps":[{"label":"Book in 30s","desc":"Chat with Servia or open the booking page — send a photo for instant estimate."},{"label":"Free pickup","desc":"Driver arrives in your chosen 1-hr window. Real-time tracking in chat."},{"label":"Wash + iron","desc":"Hand-pressed for premium items, machine-ironed for daily. Eco-detergent."},{"label":"Delivered fresh","desc":"Folded, hung, garment-bagged. Cedar hangers on premium tier."}],"duration_label":"24 hrs standard · 12 hrs express · 6 hrs rush","team_label":"Vetted laundry partner + Servia driver","service_areas":["Palm Jumeirah","Emirates Hills","Jumeirah Bay","Downtown / DIFC","Dubai Marina / JBR","Dubai Hills","Business Bay","Jumeirah 1-3","Umm Suqeim","Arabian Ranches","Al Barsha","JLT","City Walk","MBR City","Dubai Creek Harbour"],"faqs":[{"q":"How does the bag system work?","a":"Pick a bag size (small=10 items, medium=20, large=30, XL=50). Stuff what fits. We weigh + count on arrival; if you go over the limit we add AED 2/item, never AED 5+ like competitors. Free pickup + delivery, 24h turnaround. Bags returned with your name on a label for the next pickup."},{"q":"What's your subscription?","a":"Servia VIP (AED 249/mo): unlimited weekly pickups, 2 bags + 5 dry-clean items, eco-detergent, cedar hangers, same-day rush included 2x/month. Family Plan (AED 449/mo): same benefits + 4 bags/week + 10 dry-clean items. Cancel anytime, no contract."},{"q":"Is the price the same in Palm / Marina / Emirates Hills?","a":"Yes. Zero area surcharge. The price you see is the price for every Dubai address — Atlantis Palm or Al Quoz, same rate. We don't 'milk' premium addresses (a turnoff customers in those areas have told us about competitors)."},{"q":"Photo estimate — how?","a":"WhatsApp us a photo of your laundry pile. The bot estimates which bag fits (small / medium / large / XL) + flags any specialty items (suits, abayas, sarees) that need dry-clean. You get an exact AED total before you confirm. Takes 30 seconds."},{"q":"Same-day return?","a":"Yes — Express 12-hour adds AED 30, Rush 6-hour (white-glove) adds AED 60. Drop by 8am, get it back by 8pm same day for the express tier. Free for Servia VIP members 2x/month."},{"q":"What's your guarantee?","a":"If you're not happy, we re-wash free of charge — message us within 24h. AED 25,000 damage cover per booking (proof-of-purchase reimbursement for damaged items)."},{"q":"How do I pay?","a":"Instant payment link in the chat — Apple Pay, Google Pay, Visa/Mastercard. PCI-compliant gateway, we never see your card. Pay AFTER you confirm the quote, no upfront commitment."}],"intake":["service_subtype (bag / per-item / subscription)","bag_size_or_item_count","specialty_items (suit/abaya/dress/etc)","preferred_pickup_date","pickup_window (morning/afternoon/evening)","pickup_address","express_or_standard"],"emoji":"👕"},{"id":"laundry_vip","name":"Servia VIP Laundry — monthly","category":"Residential","icon":"tshirt","description":"Premium subscription. Unlimited weekly pickups. 2 wash+fold bags/week, 5 dry-clean items/month, cedar hangers, eco-default, 2 free same-day rushes. Cancel anytime.","starting_price":299,"includes":["Unlimited weekly pickups (1 per week)","2 wash & fold bags every week (any size up to medium)","5 dry-clean items per month","Eco-detergent + hand-press default","Cedar-hanger return + garment cover","2 free same-day rushes per month","WhatsApp concierge — priority queue","AED 50,000 damage cover per booking"],"excludes":["Items >2x normal weight (wedding dress, heavy comforters) — per-item pricing applies"],"addons":[],"benefits":["AED 249/mo flat — no surprise fees","Reserves your weekly slot — never out of fresh shirts","Cancel anytime, no contract or lock-in","Built for Palm / Emirates Hills / DIFC residents"],"when_to_book":["Weekly subscription for 1-2 person household"],"process_steps":[],"duration_label":"Weekly pickup · 24h return","team_label":"Dedicated driver","faqs":[{"q":"Why a subscription?","a":"If you wash 8-12 shirts a week, you'd pay AED 96-144 per week ad-hoc. AED 249/mo = AED 62/week for unlimited. Plus cedar hangers + rush included."},{"q":"Can I pause?","a":"Yes — travelling? Pause via chat in 5 seconds. Resume the same way. Unused weeks credited to next month."}],"intake":["billing_email","pickup_day_preference","pickup_address"],"emoji":"💎"},{"id":"laundry_family","name":"Servia Family Laundry Plan — monthly","category":"Residential","icon":"tshirt","description":"Built for families of 4-5. 4 bags/week, 10 dry-clean items/month, kids-uniform express, unlimited same-day rushes. Cancel anytime.","starting_price":549,"includes":["Unlimited weekly pickups","4 wash & fold bags every week","10 dry-clean items per month","Kids-uniform express (school morning rescue)","Eco-detergent + hand-press default","Cedar hangers + garment covers","Unlimited same-day rushes","WhatsApp concierge","AED 75,000 damage cover per booking"],"excludes":[],"addons":[],"benefits":["AED 449/mo for a family of 4-5 — works out to ~AED 22/family-member/week","School-uniform rescue: tell us before 8am, back by 3pm","All eco-detergent, hypoallergenic-safe for kids"],"when_to_book":["Weekly subscription for families"],"process_steps":[],"duration_label":"Weekly pickup · 24h return · rush available","team_label":"Dedicated driver","faqs":[{"q":"Is it really cheaper for a family?","a":"Average family of 4 generates 3-4 bags/week. Ad-hoc that's AED 177-316/week = AED 700+/month. Family Plan is AED 449/mo for the same volume + cedar hangers, eco, unlimited rush."}],"intake":["billing_email","household_size","pickup_day_preference","pickup_address"],"emoji":"👨‍👩‍👧‍👦"},{"id":"babysitting","name":"Babysitting / Nanny","category":"Care","icon":"baby","description":"Trained, background-checked nannies. Hourly or by-the-day.","starting_price":56,"includes":["Background-checked staff","First-aid trained","Light cooking for child"],"excludes":["Overnight (separate rate)"],"addons":[{"id":"meal","name":"Light meal prep","price":30,"icon":"🍽️"}],"benefits":["First-aid trained","Background-checked","English + Arabic speakers"],"when_to_book":["Date nights","Work emergencies","Weekend hours"],"process_steps":[],"duration_label":"3+ hours","team_label":"1 nanny","faqs":[{"q":"How much does Babysitting / Nanny cost in UAE?","a":"Babysitting / Nanny starts from AED 40. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does babysitting / nanny take?","a":"Typically 3+ hours. Our crew: 1 nanny. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Babysitting / Nanny?","a":"Includes: Background-checked staff; First-aid trained; Light cooking for child. All materials, tools and PPE are brought by our team. Excludes: Overnight (separate rate)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the babysitting / nanny, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["children_count","children_ages","hours_needed","preferred_date","time_slot","emirate","home_address"],"emoji":"👶"},{"id":"gardening","name":"Gardening & Landscaping","category":"Outdoor","icon":"leaf","description":"Lawn mowing, hedge trimming, plant care, irrigation check.","starting_price":210,"includes":["Mowing","Trimming","Weeding","Irrigation inspection"],"excludes":["New planting (extra)"],"addons":[{"id":"new_plants","name":"New plants (up to 5)","price":150,"icon":"🌱"}],"benefits":["Lawn mowing + hedge trim","Irrigation check","Plant care"],"when_to_book":["Monthly","Pre-season","After overgrowth"],"process_steps":[],"duration_label":"2-4 hours","team_label":"1-2 gardeners","faqs":[{"q":"How much does Gardening & Landscaping cost in UAE?","a":"Gardening & Landscaping starts from AED 150. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does gardening & landscaping take?","a":"Typically 2-4 hours. Our crew: 1-2 gardeners. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Gardening & Landscaping?","a":"Includes: Mowing; Trimming; Weeding. All materials, tools and PPE are brought by our team. Excludes: New planting (extra)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the gardening & landscaping, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["garden_size_sqm","tasks (mowing/pruning/landscaping/irrigation)","preferred_date","time_slot","emirate","villa_address"],"emoji":"🌿"},{"id":"handyman","name":"Handyman","category":"Maintenance","icon":"wrench","description":"Plumbing, electrical, carpentry, painting touch-ups. Hourly + parts.","starting_price":168,"includes":["Diagnosis","Repair","Hourly rate"],"excludes":["Major rewiring or repiping (separate quote)"],"addons":[{"id":"parts","name":"Parts (charged at cost)","price":0,"icon":"🔩"},{"id":"emergency","name":"Same-day rush","price":50,"icon":"⚡"}],"benefits":["Plumbing, electrical, carpentry — one number","Hourly + parts at cost (no markup)","Same-day for emergencies"],"when_to_book":["Leaking tap","Power switch broken","Door won't lock","Curtain rod fell","Furniture assembly"],"process_steps":[{"icon":"📞","title":"Describe the problem","desc":"Photo helps."},{"icon":"🛠️","title":"Tech with toolkit","desc":"30 min ETA standard."},{"icon":"🔧","title":"Diagnose + fix","desc":"Hourly rate."},{"icon":"💵","title":"Pay for hours + parts","desc":"Itemised invoice."}],"duration_label":"30 min - 3 hrs","team_label":"1 multi-skilled technician","faqs":[{"q":"What if it's a major job?","a":"For anything over 4 hours we send a fixed quote first — no surprises."}],"intake":["task_type (electrical/plumbing/carpentry/painting/general)","task_description","urgency (today/this_week/flexible)","preferred_date","time_slot","emirate","property_address"],"emoji":"🔧"},{"id":"kitchen_deep","name":"Kitchen Deep Clean","category":"Specialty","icon":"chef","description":"Inside oven, hood, fridge, freezer. Cabinet degrease, tile descaling.","starting_price":392,"includes":["Inside oven","Hood + filter","Inside fridge","Cabinet degrease"],"excludes":["Appliance repair"],"addons":[{"id":"appliances","name":"Inside oven + fridge + microwave","price":180,"icon":"🍳"}],"benefits":["Removes years of grease build-up","Prevents pest infestations","Restores hood + filter performance"],"when_to_book":["Before Eid hosting","Quarterly","After heavy frying","Move-out"],"process_steps":[{"icon":"🧽","title":"Degrease all surfaces","desc":"Hood, walls, cabinets."},{"icon":"🔥","title":"Inside oven (optional)","desc":"Industrial degreaser."},{"icon":"🧊","title":"Inside fridge (optional)","desc":"Empty + clean + organize."},{"icon":"✨","title":"Sparkling kitchen","desc":"You + family enjoy it."}],"duration_label":"2-4 hours","team_label":"1-2 specialists","faqs":[{"q":"How much does Kitchen Deep Clean cost in UAE?","a":"Kitchen Deep Clean starts from AED 280. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does kitchen deep clean take?","a":"Typically 2-4 hours. Our crew: 1-2 specialists. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Kitchen Deep Clean?","a":"Includes: Inside oven; Hood + filter; Inside fridge. All materials, tools and PPE are brought by our team. Excludes: Appliance repair."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the kitchen deep clean, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["kitchen_size (small/medium/large)","preferred_date","time_slot","emirate","area_or_building"],"emoji":"👨‍🍳"},{"id":"villa_deep","name":"Villa Deep Clean","category":"Residential","icon":"home","description":"Full-villa deep clean including outdoor. 4-person crew. By size.","starting_price":1540,"includes":["All deep clean","Garden sweep","Pool deck wipe","Outdoor furniture"],"excludes":["Pool water treatment"],"addons":[{"id":"pool_deck","name":"Pool deck pressure wash","price":250,"icon":"🏊"},{"id":"garden","name":"Garden tidy + leaf removal","price":180,"icon":"🌿"},{"id":"car_wash","name":"Cars washed (up to 2)","price":100,"icon":"🚗"}],"benefits":["Whole villa from gate to roof","4-person crew","Outdoor + indoor in one visit"],"when_to_book":["Before/after major events","Quarterly maintenance","End of summer"],"process_steps":[{"icon":"🏠","title":"Walk-through","desc":"Identify priority rooms."},{"icon":"👥","title":"4 cleaners deploy","desc":"Parallel work in zones."},{"icon":"🌿","title":"Outdoor + indoor","desc":"Garden + pool deck included."},{"icon":"📋","title":"Inspector walk-through","desc":"With you, room by room."}],"duration_label":"6-10 hours","team_label":"4 cleaners","faqs":[{"q":"How much does Villa Deep Clean cost in UAE?","a":"Villa Deep Clean starts from AED 1100. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does villa deep clean take?","a":"Typically 6-10 hours. Our crew: 4 cleaners. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Villa Deep Clean?","a":"Includes: All deep clean; Garden sweep; Pool deck wipe. All materials, tools and PPE are brought by our team. Excludes: Pool water treatment."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the villa deep clean, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["villa_bedrooms","floors","preferred_date","time_slot","emirate","villa_address"],"emoji":"🏡"},{"id":"car_wash","name":"Car Wash & Detail","category":"Specialty","icon":"truck","description":"Premium hand wash, interior detail, wax + polish. Mobile — we come to you.","starting_price":112,"includes":["Exterior hand wash","Interior vacuum","Dashboard polish","Tire shine","Window clean"],"excludes":["Engine bay (separate package)","Paint correction"],"addons":[{"id":"wax","name":"Carnauba wax","price":80,"icon":"✨"},{"id":"interior_detail","name":"Full interior detail","price":150,"icon":"🪑"},{"id":"engine","name":"Engine bay clean","price":100,"icon":"🔧"}],"benefits":["Mobile — we come to your home/office","Eco wash uses just 4L of water","Restores showroom shine"],"when_to_book":["Weekly","Before sale","After sandstorm"],"duration_label":"45 min - 2 hrs","team_label":"1 detailer","faqs":[{"q":"How much does Car Wash & Detail cost in UAE?","a":"Car Wash & Detail starts from AED 80. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does car wash & detail take?","a":"Typically 45 min - 2 hrs. Our crew: 1 detailer. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Car Wash & Detail?","a":"Includes: Exterior hand wash; Interior vacuum; Dashboard polish. All materials, tools and PPE are brought by our team. Excludes: Engine bay (separate package); Paint correction."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the car wash & detail, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["car_size (sedan/SUV/4x4/pickup/luxury)","wash_type (exterior_only/interior+exterior/full_detail)","car_location (home/parking/office)","preferred_date","time_slot","emirate","car_location_address"],"emoji":"🚗"},{"id":"swimming_pool","name":"Swimming Pool Maintenance","category":"Outdoor","icon":"shield","description":"Weekly pool cleaning + chemical balancing + filter check. Keeps water crystal-clear.","starting_price":350,"includes":["Skim + brush","pH + chlorine balance","Filter clean","Water level top-up"],"excludes":["Equipment repair","Major leaks"],"addons":[{"id":"deep","name":"Quarterly deep clean","price":300,"icon":"🌊"}],"benefits":["Crystal-clear water","Saves equipment lifespan","Family-safe water chemistry"],"when_to_book":["Weekly","After heavy rain","After sandstorm"],"duration_label":"1 hour","team_label":"1 pool tech","faqs":[{"q":"How much does Swimming Pool Maintenance cost in UAE?","a":"Swimming Pool Maintenance starts from AED 250. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does swimming pool maintenance take?","a":"Typically 1 hour. Our crew: 1 pool tech. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Swimming Pool Maintenance?","a":"Includes: Skim + brush; pH + chlorine balance; Filter clean. All materials, tools and PPE are brought by our team. Excludes: Equipment repair; Major leaks."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the swimming pool maintenance, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["pool_size_sqm","pool_type (residential_villa/community/commercial)","frequency (one-time/weekly/biweekly/monthly)","chemicals_included (yes/no)","preferred_date","time_slot","emirate","villa_or_building_address"],"emoji":"🏊"},{"id":"marble_polish","name":"Marble & Floor Polishing","category":"Specialty","icon":"sparkles","description":"Diamond polishing for marble, granite, terrazzo. Restores high gloss + removes etches.","starting_price":21,"includes":["3-step diamond polish","Sealing","Buffing"],"excludes":["Crack repair (separate)"],"addons":[{"id":"sealer","name":"Premium nano-sealer","price":40,"icon":"🛡️"}],"benefits":["Restores hotel-grade gloss","Removes scratches + etches","Long-lasting protection"],"when_to_book":["Annually","Before guests","After scuffs"],"duration_label":"4-8 hours","team_label":"2 specialists","faqs":[{"q":"How much does Marble & Floor Polishing cost in UAE?","a":"Marble & Floor Polishing starts from AED 15. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does marble & floor polishing take?","a":"Typically 4-8 hours. Our crew: 2 specialists. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Marble & Floor Polishing?","a":"Includes: 3-step diamond polish; Sealing; Buffing. All materials, tools and PPE are brought by our team. Excludes: Crack repair (separate)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the marble & floor polishing, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["floor_area_sqft","floor_type (marble/granite/terrazzo)","scope (polish_only/grind_and_polish)","preferred_date","time_slot","emirate","property_address"],"emoji":"💎"},{"id":"curtain_cleaning","name":"Curtain & Drapery Cleaning","category":"Specialty","icon":"window","description":"On-site steam clean of curtains + drapes. No need to take them down.","starting_price":56,"includes":["Steam clean","Deodorize","Anti-bacterial spray"],"excludes":["Silk/leather (dry-clean instead)"],"addons":[{"id":"dry_clean","name":"Off-site dry-clean (silk)","price":80,"icon":"👔"}],"benefits":["No removal needed — saves hours","Kills dust mites","Removes odors"],"when_to_book":["Annually","After cooking heavy","Pet households"],"duration_label":"1-2 hours","team_label":"1 specialist","faqs":[{"q":"How much does Curtain & Drapery Cleaning cost in UAE?","a":"Curtain & Drapery Cleaning starts from AED 40. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does curtain & drapery cleaning take?","a":"Typically 1-2 hours. Our crew: 1 specialist. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Curtain & Drapery Cleaning?","a":"Includes: Steam clean; Deodorize; Anti-bacterial spray. All materials, tools and PPE are brought by our team. Excludes: Silk/leather (dry-clean instead)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the curtain & drapery cleaning, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["curtain_panels_count","fabric_type (cotton/silk/blackout/sheer)","takedown_required (yes/no)","preferred_date","time_slot","emirate","property_address"],"emoji":"🪟"},{"id":"smart_home","name":"Smart Home Setup","category":"Maintenance","icon":"wrench","description":"Install + configure smart locks, cameras, lights, speakers. Apple HomeKit / Alexa / Google.","starting_price":280,"includes":["Device install","WiFi setup","App config","Family training"],"excludes":["Hardware (you bring)"],"addons":[{"id":"camera_pack","name":"4-camera install + cloud","price":600,"icon":"📷"},{"id":"voice","name":"Voice assistant setup","price":120,"icon":"🎤"}],"benefits":["Pro install — no fiddling","All your devices in one app","Family-trained on use"],"when_to_book":["After moving","After buying devices","WiFi upgrades"],"duration_label":"2-4 hours","team_label":"1 IT specialist","faqs":[{"q":"How much does Smart Home Setup cost in UAE?","a":"Smart Home Setup starts from AED 200. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does smart home setup take?","a":"Typically 2-4 hours. Our crew: 1 IT specialist. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Smart Home Setup?","a":"Includes: Device install; WiFi setup; App config. All materials, tools and PPE are brought by our team. Excludes: Hardware (you bring)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the smart home setup, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["device_types (lighting/CCTV/locks/thermostat/audio)","scope (install/configure/troubleshoot)","preferred_date","time_slot","emirate","property_address"],"emoji":"🏠"},{"id":"painting","name":"Wall Painting","category":"Specialty","icon":"hardhat","description":"Interior wall painting — patch, prime, paint. Drop cloths + clean-up included.","starting_price":420,"includes":["Surface prep","Primer","2 coats paint","Clean-up"],"excludes":["Paint (separate cost)","Heavy plaster repair"],"addons":[{"id":"premium_paint","name":"Jotun premium paint","price":200,"icon":"🎨"},{"id":"feature_wall","name":"Feature wall design","price":150,"icon":"🖼️"}],"benefits":["Hotel-quality finish","No mess to clean up","Same-day for one room"],"when_to_book":["Move-in/out","Refresh","Color change"],"duration_label":"4-8 hrs per room","team_label":"1-2 painters","faqs":[{"q":"How much does Wall Painting cost in UAE?","a":"Wall Painting starts from AED 300. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does wall painting take?","a":"Typically 4-8 hrs per room. Our crew: 1-2 painters. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Wall Painting?","a":"Includes: Surface prep; Primer; 2 coats paint. All materials, tools and PPE are brought by our team. Excludes: Paint (separate cost); Heavy plaster repair."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the wall painting, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"intake":["rooms_count","walls_or_full_room","color_brand_preference (Jotun/Asian/no_preference)","preferred_date","time_slot","emirate","property_address"],"emoji":"🎨"},{"id":"mobile_repair","name":"Mobile Phone Repair","category":"Tech & Appliance","icon":"wrench","description":"Same-day mobile screen, battery, charging port, water damage and software repair — at your home or office.","starting_price":112,"duration_label":"30-90 minutes","team_label":"1 certified technician","includes":["On-site diagnosis","Genuine or OEM parts","90-day repair warranty","Data preservation"],"excludes":["Cost of replacement parts","Logic-board level repair (sent to lab)"],"benefits":["No driving to a mall","Pay only after the fix works","OEM parts where available","90-day warranty"],"intake":["device_make (Apple/Samsung/Huawei/Xiaomi/OnePlus/Other)","device_model","issue (cracked_screen/battery/charging_port/no_power/water_damage/software/other)","preferred_date","time_slot","emirate","property_address"],"addons":[{"id":"screen_protector","name":"Screen protector + apply","price":35,"icon":"📱"},{"id":"rush_2h","name":"Rush — within 2 hours","price":60,"icon":"⚡"}],"faqs":[{"q":"How much does Mobile Phone Repair cost in UAE?","a":"Mobile Phone Repair starts from AED 80. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does mobile phone repair take?","a":"Typically 30-90 minutes. Our crew: 1 certified technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Mobile Phone Repair?","a":"Includes: On-site diagnosis; Genuine or OEM parts; 90-day repair warranty. All materials, tools and PPE are brought by our team. Excludes: Cost of replacement parts; Logic-board level repair (sent to lab)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the mobile phone repair, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"📱"},{"id":"laptop_repair","name":"Laptop Repair","category":"Tech & Appliance","icon":"wrench","description":"Laptop screen, keyboard, battery, fan, SSD upgrade, OS reinstall and virus removal — on-site.","starting_price":210,"duration_label":"45-120 minutes","team_label":"1 certified technician","includes":["On-site diagnosis","Major brands serviced (Apple, Dell, HP, Lenovo, Asus)","30-day repair warranty","Data backup before any reinstall"],"excludes":["Cost of replacement parts (quoted before repair)","Liquid-damage logic-board repair"],"benefits":["Avoid losing your work device for days","Backup-first policy","Genuine OEM parts","Free diagnostic if you choose not to repair"],"intake":["laptop_make (Apple/Dell/HP/Lenovo/Asus/Acer/Other)","laptop_model","issue (screen/keyboard/battery/fan_overheating/slow/wont_boot/virus/upgrade_ram_or_ssd/other)","preferred_date","time_slot","emirate","property_address"],"addons":[{"id":"ssd_upgrade","name":"SSD upgrade install (drive cost extra)","price":80,"icon":"💾"},{"id":"data_recovery","name":"Data recovery attempt","price":250,"icon":"🗄️"}],"faqs":[{"q":"How much does Laptop Repair cost in UAE?","a":"Laptop Repair starts from AED 150. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does laptop repair take?","a":"Typically 45-120 minutes. Our crew: 1 certified technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Laptop Repair?","a":"Includes: On-site diagnosis; Major brands serviced (Apple, Dell, HP, Lenovo, Asus); 30-day repair warranty. All materials, tools and PPE are brought by our team. Excludes: Cost of replacement parts (quoted before repair); Liquid-damage logic-board repair."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the laptop repair, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"💻"},{"id":"washing_machine_repair","name":"Washing Machine Repair","category":"Tech & Appliance","icon":"wrench","description":"Front-load and top-load washer repair — drum, motor, drain pump, electronic board, water inlet, door lock.","starting_price":168,"duration_label":"1-3 hours","team_label":"1 appliance technician","includes":["On-site diagnosis","Major brands (Bosch, LG, Samsung, Siemens, Whirlpool)","30-day labour warranty","Disposal of old parts"],"excludes":["Replacement parts cost (quoted upfront)","Plumbing alterations beyond connection"],"benefits":["Avoid replacing a 5-year-old machine for a small fault","Same-day available","Branded spare parts"],"intake":["machine_make (Bosch/LG/Samsung/Siemens/Whirlpool/Other)","type (front_load/top_load)","issue (not_starting/no_drain/no_spin/leaking/noisy/error_code/other)","preferred_date","time_slot","emirate","property_address"],"addons":[{"id":"drum_clean","name":"Drum deep clean + descale","price":50,"icon":"🌀"}],"faqs":[{"q":"How much does Washing Machine Repair cost in UAE?","a":"Washing Machine Repair starts from AED 120. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does washing machine repair take?","a":"Typically 1-3 hours. Our crew: 1 appliance technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Washing Machine Repair?","a":"Includes: On-site diagnosis; Major brands (Bosch, LG, Samsung, Siemens, Whirlpool); 30-day labour warranty. All materials, tools and PPE are brought by our team. Excludes: Replacement parts cost (quoted upfront); Plumbing alterations beyond connection."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the washing machine repair, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"🌀"},{"id":"fridge_repair","name":"Refrigerator Repair","category":"Tech & Appliance","icon":"wrench","description":"Fridge & freezer repair — compressor, gas refill, thermostat, defrost, water dispenser, ice maker.","starting_price":210,"duration_label":"1-2 hours","team_label":"1 appliance technician","includes":["On-site diagnosis","Gas top-up where required","30-day labour warranty","Brands: LG, Samsung, Bosch, Hitachi, Panasonic, Beko"],"excludes":["Replacement compressor cost (quoted upfront)"],"benefits":["Don't lose AED 800 of groceries to a small fault","Most repairs done same-day","Gas refill done in-place"],"intake":["fridge_make (LG/Samsung/Bosch/Hitachi/Panasonic/Beko/Other)","type (single_door/double_door/side_by_side/french_door)","issue (not_cooling/freezer_only/water_leak/noisy/ice_maker/water_dispenser/other)","preferred_date","time_slot","emirate","property_address"],"faqs":[{"q":"How much does Refrigerator Repair cost in UAE?","a":"Refrigerator Repair starts from AED 150. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does refrigerator repair take?","a":"Typically 1-2 hours. Our crew: 1 appliance technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Refrigerator Repair?","a":"Includes: On-site diagnosis; Gas top-up where required; 30-day labour warranty. All materials, tools and PPE are brought by our team. Excludes: Replacement compressor cost (quoted upfront)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the refrigerator repair, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"🧊"},{"id":"dishwasher_repair","name":"Dishwasher Repair","category":"Tech & Appliance","icon":"wrench","description":"Dishwasher repair & maintenance — pump, spray arms, heating element, salt/rinse-aid system, door seal.","starting_price":182,"duration_label":"1-2 hours","team_label":"1 appliance technician","includes":["On-site diagnosis","Brands: Bosch, Siemens, Miele, LG, Samsung","30-day labour warranty"],"excludes":["Replacement parts cost"],"benefits":["Don't hand-wash for a week — fixed today","Quiet and energy-efficient again","Manufacturer-quality parts"],"intake":["dishwasher_make (Bosch/Siemens/Miele/LG/Samsung/Other)","issue (not_starting/no_water/not_draining/poor_cleaning/leaking/error_code/other)","preferred_date","time_slot","emirate","property_address"],"faqs":[{"q":"How much does Dishwasher Repair cost in UAE?","a":"Dishwasher Repair starts from AED 130. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does dishwasher repair take?","a":"Typically 1-2 hours. Our crew: 1 appliance technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Dishwasher Repair?","a":"Includes: On-site diagnosis; Brands: Bosch, Siemens, Miele, LG, Samsung; 30-day labour warranty. All materials, tools and PPE are brought by our team. Excludes: Replacement parts cost."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the dishwasher repair, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"🍽️"},{"id":"oven_microwave_repair","name":"Oven & Microwave Repair","category":"Tech & Appliance","icon":"wrench","description":"Built-in oven, gas hob, electric hob, microwave and combi oven repair — on-site.","starting_price":182,"duration_label":"1-2 hours","team_label":"1 appliance technician","includes":["On-site diagnosis","Gas-line safety check","30-day labour warranty","Brands: Bosch, Siemens, Whirlpool, AEG, Miele, LG"],"excludes":["Gas-network alterations (DEWA/SEWA-approved contractor required)"],"benefits":["Cook again tonight, not next week","Branded parts only","Gas-safety checked"],"intake":["appliance (built_in_oven/gas_hob/electric_hob/microwave/combi_oven)","make_model","issue (not_heating/door/thermostat/fan/light/clock/other)","preferred_date","time_slot","emirate","property_address"],"faqs":[{"q":"How much does Oven & Microwave Repair cost in UAE?","a":"Oven & Microwave Repair starts from AED 130. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does oven & microwave repair take?","a":"Typically 1-2 hours. Our crew: 1 appliance technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Oven & Microwave Repair?","a":"Includes: On-site diagnosis; Gas-line safety check; 30-day labour warranty. All materials, tools and PPE are brought by our team. Excludes: Gas-network alterations (DEWA/SEWA-approved contractor required)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the oven & microwave repair, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"🔥"},{"id":"water_heater_repair","name":"Water Heater Repair / Install","category":"Tech & Appliance","icon":"wrench","description":"Geyser & water-heater repair, descaling, thermostat replacement, leak fix, full install of new unit.","starting_price":140,"duration_label":"1-3 hours","team_label":"1 plumber-electrician","includes":["On-site diagnosis","Element + thermostat brands stocked","Power isolation + safe drain"],"excludes":["Cost of new heater unit (we can supply on request)"],"benefits":["Hot water restored same-day","Descaling extends heater life by years","Insurance-covered work"],"intake":["heater_type (storage_geyser/instant/central)","issue (no_hot_water/leak/tripping_breaker/insufficient_hot_water/install_new/replace_unit)","preferred_date","time_slot","emirate","property_address"],"faqs":[{"q":"How much does Water Heater Repair / Install cost in UAE?","a":"Water Heater Repair / Install starts from AED 100. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does water heater repair / install take?","a":"Typically 1-3 hours. Our crew: 1 plumber-electrician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Water Heater Repair / Install?","a":"Includes: On-site diagnosis; Element + thermostat brands stocked; Power isolation + safe drain. All materials, tools and PPE are brought by our team. Excludes: Cost of new heater unit (we can supply on request)."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the water heater repair / install, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"🚿"},{"id":"tv_setup","name":"Smart TV Mount & Setup","category":"Tech & Appliance","icon":"wrench","description":"TV wall mounting, soundbar install, Apple TV / Fire Stick setup, OSN/beIN/Netflix configuration, cable hide.","starting_price":210,"duration_label":"1-2 hours","team_label":"1 AV technician","includes":["Wall mounting (bracket cost extra if not provided)","All cables connected","Apps logged in","Cable hiding (in-wall conduit if available)"],"excludes":["Drilling into reinforced/structural walls without landlord NOC"],"benefits":["No tangled cables, no trial-and-error setup","OSN/beIN/Netflix all configured for you","Soundbar paired and tuned"],"intake":["tv_size_inches","wall_type (drywall/concrete/wood)","scope (mount_only/mount+setup/setup_only/soundbar/streaming_box)","preferred_date","time_slot","emirate","property_address"],"addons":[{"id":"bracket_full_motion","name":"Full-motion wall bracket (supply + install)","price":180,"icon":"📺"},{"id":"cable_conduit","name":"In-wall cable conduit (≤2m)","price":120,"icon":"🔌"}],"faqs":[{"q":"How much does Smart TV Mount & Setup cost in UAE?","a":"Smart TV Mount & Setup starts from AED 150. Final price depends on the details you give us — use the calculator on this page to get an exact quote in 30 seconds. All prices include 5% VAT."},{"q":"How long does smart tv mount & setup take?","a":"Typically 1-2 hours. Our crew: 1 AV technician. You'll see the expected duration on the booking confirmation."},{"q":"What's included in Smart TV Mount & Setup?","a":"Includes: Wall mounting (bracket cost extra if not provided); All cables connected; Apps logged in. All materials, tools and PPE are brought by our team. Excludes: Drilling into reinforced/structural walls without landlord NOC."},{"q":"Where do you cover and how fast can you arrive?","a":"Servia covers all 7 UAE emirates. Same-day available across Dubai, Sharjah, Ajman and Abu Dhabi (usually within 2-4 hours). RAK, UAQ and Fujairah usually need 24-48h notice."},{"q":"What's your guarantee?","a":"7-day satisfaction guarantee. If you're not happy with the smart tv mount & setup, message us within 24h (48h for paint/pest/disinfection) and we re-do it free of charge — no arguments, no fine print. AED 25,000 damage cover per booking."},{"q":"How do I pay?","a":"Advance payment confirms your slot. Pay via Apple Pay, Google Pay, Visa/Mastercard, or a WhatsApp link. We never see your card number — payment goes through a PCI-compliant gateway. Refundable per our refund policy."}],"emoji":"📺"},{"id":"chauffeur","name":"Chauffeur / Personal Driver","category":"Transport & Concierge","icon":"user","description":"On-demand and hourly chauffeur for airport runs, errands, school runs, business meetings — your car or ours.","starting_price":84,"duration_label":"Hourly · Min 3 hrs","team_label":"1 vetted driver","includes":["Vetted, English-speaking driver","UAE driving licence + clean record","Real-time route via WhatsApp","Punctual pickup or AED 25 credit"],"excludes":["Fuel and Salik / parking charges (added to invoice)","Vehicle (use yours, or add 'rental car' add-on)"],"benefits":["No hidden surge pricing","Same driver on recurring routes (school run, daily commute)","Female driver on request","Can hold a sign at airport pickup"],"intake":["service_type (airport_pickup/airport_dropoff/hourly/full_day/school_run/event/medical_visit/other)","vehicle (i_have_one/need_rental_sedan/need_rental_suv/need_rental_van)","passengers_count","pickup_location","dropoff_location_or_route","preferred_date","time_slot","emirate","duration_hours"],"addons":[{"id":"rental_sedan","name":"Rental sedan (per hour, fuel extra)","price":25,"icon":"🚗"},{"id":"rental_suv","name":"Rental SUV (per hour, fuel extra)","price":45,"icon":"🚙"},{"id":"airport_meet_greet","name":"Airport meet-and-greet sign + bag-help","price":60,"icon":"✈️"},{"id":"child_seat","name":"Child seat","price":25,"icon":"👶"}],"process_steps":[{"icon":"📞","title":"Tell us your trip","desc":"Pickup, dropoff, time, vehicle preference."},{"icon":"👤","title":"Driver assigned","desc":"You get name + photo + WhatsApp + live ETA."},{"icon":"🚗","title":"On-time pickup","desc":"Driver arrives 5 mins early. You ride."},{"icon":"💳","title":"Pay after the ride","desc":"Hourly rate × hours + fuel/Salik. Tap to pay."}],"faqs":[{"q":"Can I book a chauffeur for the airport?","a":"Yes — choose 'airport_pickup' or 'airport_dropoff'. Add the meet-and-greet add-on if you want the driver waiting with a sign at arrivals."},{"q":"Hourly minimum?","a":"3 hours per booking. Multiple short trips can be combined under one hourly block."},{"q":"Can I get the same driver every day?","a":"Yes — set frequency to 'recurring' and we'll match the same driver wherever possible."},{"q":"Female driver available?","a":"Yes, on request. Mention 'female driver only' in the notes."}],"emoji":"🚖"},{"id":"commercial_cleaning","name":"Commercial Cleaning","category":"Commercial","icon":"building","description":"Daily/weekly cleaning for offices, retail stores, F&B, salons, clinics. Trained crews + commercial-grade equipment + supervised QA.","duration_per_visit_hours":4,"min_team":2,"starting_price":980,"includes":["Workstation dust + sanitise","Restroom deep clean + restock","Lobby + corridor mop","Kitchen / pantry wipe-down","Trash collection + liner change","Glass + mirror polish"],"excludes":["Carpet shampoo (separate addon)","Window-washing above 1st floor","Disinfection / fogging (separate)"],"intake":["office_size_sqft","frequency","preferred_day","preferred_time","address","contact_name","contact_phone"],"addons":[{"id":"carpet_shampoo","name":"Carpet shampoo (per 100 sqft)","price":70},{"id":"deep_disinfection","name":"Deep disinfection / fogging","price":350},{"id":"window_inside","name":"Inside windows polish (1st floor)","price":140}]},{"id":"holiday_cleaning","name":"Holiday Cleaning","category":"Residential","icon":"sparkles","description":"Pre/post Eid, Ramadan, NYE, parties, family gatherings. Same-day or scheduled — bring your home back to spotless before guests arrive.","duration_per_bedroom_hours":1.5,"min_team":2,"starting_price":560,"includes":["Living room + dining deep clean","Kitchen degrease","Bathroom descale","Floor scrub + mop","Dust extraction","Bed-making / linen change","Trash + recycling out"],"excludes":["Cooking / catering","Furniture moving > 30 kg","Decoration setup"],"intake":["bedrooms","occasion","target_date","preferred_time","address","contact_name","contact_phone"],"addons":[{"id":"balcony_setup","name":"Balcony setup + clean","price":140},{"id":"fridge_clean","name":"Inside fridge deep clean","price":70},{"id":"oven_clean","name":"Inside oven deep clean","price":84}]},{"id":"post_construction_cleaning","name":"After Construction Cleaning","category":"Specialised","icon":"hardhat","description":"Post-handover, post-renovation, post-paint. Heavy-duty dust + debris removal, paint splatter, grout haze, sanding fines, drilling residue.","duration_per_bedroom_hours":2.5,"min_team":3,"starting_price":1400,"includes":["Dust extraction (every surface)","Paint splatter removal","Grout haze + tile finish","Window track + frame clean","Cabinet interior + door wipe","Floor scrub (3-stage)","AC vent dust","Final QA walk-through"],"excludes":["Debris removal > 100 kg","Construction defect repair","Painting / handyman tasks"],"intake":["property_size_sqft","construction_type","target_date","address","contact_name","contact_phone"],"addons":[{"id":"debris_removal","name":"Debris removal (per cubic m)","price":168},{"id":"exterior_windows","name":"Exterior windows (ground floor)","price":280},{"id":"ac_duct_clean","name":"AC duct interior clean","price":350}]},{"id":"gym_deep_cleaning","name":"Gym Deep Cleaning","category":"Commercial","icon":"dumbbell","description":"Equipment sanitisation, mat disinfection, locker rooms, mirrors, sauna, restrooms. Hospital-grade chemicals safe for skin contact.","duration_per_visit_hours":5,"min_team":3,"starting_price":1120,"includes":["All equipment wipe + sanitise","Mat + flooring disinfection","Locker room deep clean","Mirror polish (streak-free)","Restroom restock + descale","Sauna / steam room wipe","Cardio machine vent + screen"],"excludes":["Equipment maintenance / repair","Pool tile resurfacing","AC duct cleaning (separate)"],"intake":["facility_size_sqft","frequency","preferred_time","address","contact_name","contact_phone"],"addons":[{"id":"pool_clean","name":"Pool surface + chlorination","price":420},{"id":"sauna_deep","name":"Sauna deep wood-treat","price":280},{"id":"ac_filter","name":"AC filter swap (per unit)","price":70}]},{"id":"school_deep_cleaning","name":"School Deep Cleaning","category":"Commercial","icon":"school","description":"Classrooms, playgrounds, cafeterias, restrooms, libraries. KHDA / ADEK / SPEA-aligned hygiene standards. ULV fogging available.","duration_per_visit_hours":8,"min_team":5,"starting_price":2100,"includes":["Classroom desk + chair sanitise","Whiteboard + AV equipment wipe","Cafeteria floor + table deep clean","Restroom deep clean + restock","Playground equipment disinfect","Library book + shelf dust","Locker / cubby wipe","Trash + recycling consolidation"],"excludes":["Asbestos / hazardous remediation","Pool / aquatic facilities (separate)","Pest control (separate)"],"intake":["campus_size_sqft","student_count","target_date","address","contact_name","contact_phone"],"addons":[{"id":"ulv_fogging","name":"ULV electrostatic fogging","price":980},{"id":"playground_sand","name":"Playground sand replace","price":560},{"id":"ac_full_service","name":"AC full service (per unit)","price":168}]},{"id":"plumbing","name":"Plumbing Service","category":"Maintenance","icon":"droplet","description":"Leaking taps, blocked drains, low water pressure, geyser install, toilet flush repair. UAE-licensed plumber, parts at cost.","starting_price":180,"includes":["Diagnosis","Repair labour","Hourly rate"],"excludes":["Full re-piping (separate quote)","Slab leak excavation"],"addons":[{"id":"parts","name":"Parts (at cost)","price":0,"icon":"🔩"},{"id":"emergency_rush","name":"Same-day rush","price":80,"icon":"⚡"}],"benefits":["Licensed by Dubai Municipality / DEWA","Common parts in stock — finish in one visit","Same-day for water leaks"],"when_to_book":["Leaking tap or showerhead","Blocked kitchen / bathroom drain","Low water pressure","Toilet flush stuck","Water heater not working","Burst hose under sink","Mixer / diverter replacement"],"process_steps":[{"icon":"📞","title":"Describe + photo","desc":"WhatsApp a photo of the leak or fixture."},{"icon":"🚐","title":"Plumber dispatched","desc":"30–60 min ETA for water leaks."},{"icon":"🔧","title":"Diagnose + fix","desc":"Most jobs done in one visit."},{"icon":"🧾","title":"Itemised invoice","desc":"Hours + parts at cost — no markup."}],"duration_label":"30 min – 2 hrs","team_label":"1 licensed plumber","faqs":[{"q":"Do you handle emergency leaks at night?","a":"Yes — emergency rush AED 80 surcharge after 22:00. Burst pipes get priority dispatch."},{"q":"Are parts included?","a":"Labour is hourly. Parts (washers, cartridges, hoses) charged at supplier cost with receipt."},{"q":"Can you install a new water heater?","a":"Yes — supply + install for Ariston / Modena / Crown geysers. Old unit removal included."}],"intake":["problem_type (leak/blockage/install/pressure/heater)","fixture_location (kitchen/bathroom/balcony)","urgency (now/today/this_week)","preferred_date","time_slot","emirate","property_address"],"emoji":"🚰"},{"id":"electrical","name":"Electrical Service","category":"Maintenance","icon":"zap","description":"Socket / switch replacement, ceiling fan & light install, MCB trip diagnosis, short circuit repair. UAE-licensed electrician, DEWA-compliant work.","starting_price":180,"includes":["Diagnosis","Repair labour","Hourly rate"],"excludes":["Full apartment rewiring (separate quote)","DEWA meter work (requires DEWA contractor)"],"addons":[{"id":"parts","name":"Parts (at cost)","price":0,"icon":"🔌"},{"id":"emergency_rush","name":"Same-day rush","price":80,"icon":"⚡"}],"benefits":["Licensed by DEWA / SEWA / AADC","Test pen + multimeter on every visit","Same-day for power outage / short circuit"],"when_to_book":["Power socket sparking or dead","Ceiling fan / light installation","MCB keeps tripping","Short circuit somewhere — can't find it","Light fitting replacement","Chandelier hanging","USB / smart socket upgrade"],"process_steps":[{"icon":"📞","title":"Describe + photo","desc":"WhatsApp a photo of the issue + the MCB panel."},{"icon":"🚐","title":"Electrician dispatched","desc":"30–60 min ETA for outages."},{"icon":"⚡","title":"Test + repair","desc":"Power off → diagnose → fix → test."},{"icon":"🧾","title":"Itemised invoice","desc":"Hours + parts at cost — no markup."}],"duration_label":"30 min – 2 hrs","team_label":"1 licensed electrician","faqs":[{"q":"What if my whole apartment has no power?","a":"Likely an MCB trip or DEWA meter issue. We diagnose first — if it's DEWA-side, we'll tell you and not charge for the visit."},{"q":"Can you install a chandelier?","a":"Yes, including heavy fittings up to 25 kg. Bring your own fixture or we can source it."},{"q":"Do you do EV charger install?","a":"For Tesla / Lucid / Polestar wall chargers, yes — separate quote after site visit (DEWA approval required for >7kW)."}],"intake":["problem_type (no_power/install/spark/fan/light)","affected_area (room/whole_apartment)","urgency (now/today/this_week)","preferred_date","time_slot","emirate","property_address"],"emoji":"⚡"},{"id":"carpentry","name":"Carpentry Service","category":"Maintenance","icon":"hammer","description":"Door & lock repair, hinge replacement, IKEA / Pan Emirates / Home Centre assembly, custom shelves, cabinet repair, drawer slider fix.","starting_price":150,"includes":["Tools","Labour","Hourly rate"],"excludes":["Custom-build full kitchens (separate quote)","Wood supply (we can source, charged at cost)"],"addons":[{"id":"wood_supply","name":"Wood / hardware supply","price":0,"icon":"🪵"},{"id":"rush","name":"Same-day rush","price":60,"icon":"⚡"}],"benefits":["Tools + drill + hardware kit on van","IKEA assembly fixed price per unit","Save the receipt — we re-tighten free for 30 days"],"when_to_book":["Door won't close or lock properly","IKEA / Pan Emirates flat-pack assembly","Shelves or floating bookshelf install","Drawer slider broken","Cabinet hinge replacement","Wardrobe door re-align","Mounting wall art or mirrors"],"process_steps":[{"icon":"📞","title":"Tell us the job","desc":"Furniture model / photo of broken hinge / wall material."},{"icon":"🚐","title":"Carpenter dispatched","desc":"Same-day if booked before 14:00."},{"icon":"🔨","title":"Assemble / repair","desc":"Most flat-pack jobs done in 60–90 min."},{"icon":"✅","title":"Test + clean up","desc":"All packaging removed, area swept."}],"duration_label":"30 min – 3 hrs","team_label":"1 carpenter","faqs":[{"q":"How much for IKEA assembly?","a":"PAX wardrobe AED 280, MALM bed AED 180, BILLY shelf AED 90, KALLAX 8-cube AED 220. We follow IKEA instructions exactly."},{"q":"What if my drill bit doesn't fit the wall?","a":"We carry concrete, hollow-block, plasterboard + tile bits + the right anchors for each (most Dubai apartments are hollow block)."},{"q":"Can you fix a sliding wardrobe door that came off the rail?","a":"Yes — usually a 20 min job, AED 120-180 with wheels replacement if needed."}],"intake":["job_type (assembly/repair/install/door/wardrobe)","furniture_or_item","wall_material (concrete/hollow_block/plasterboard/tile)","preferred_date","time_slot","emirate","property_address"],"emoji":"🔨"}],"areas_served":["Dubai (all areas)","Sharjah","Ajman","Umm Al Quwain (selected)","Abu Dhabi (surcharge)"]}